The Work: Service Design, Design Strategy, UX/UI, Change Management.
The Outcome: Streamlined partnership process, saving ~50,000 total employee hours each year
The Work: Design Strategy, Service Design, User Research, Design Thinking
The Outcome: Increased congregational event turnout by 15%
The Work: System Design, Information Architecture, Design Thinking
The Outcome: Shortened onboarding time for 4 new staff members as of May 2022
The Work: User Experience Design, User Research, Design Thinking, Website Design
The Outcome: Increased congregant website traffic by 50% in the first month after launch.